As an individual thinking about a career in medical
sales, why not take advantage of our introduction day—come
and see what is involved. Are you thinking about enhancing your
skills to help your career? Click on a course you are interested
in to find out more or contact
us for more information.
Introduction
to Medical Sales
To give new or potential medical sales executives an overview
of the sales environment. An introduction to the highs and
lows of the real sales world. How to conduct yourself at a
sales interview or in front of a potential customer. Learn
the basics of selling and presentation. This one-day course
is ideal for the new sales recruit or those people thinking
about medical sales as a career. Click here
for more information.
Contact 02Medical
for more information quote ref 0201
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NHS
Procurement Workshop
Don't miss out on sales opportunities as NHS supply and purchasing rules change.
As policies and procedures are updated it is not always easy to keep all your team informed. Sales teams are successful at securing ‘the order' but what happens then, why does the sale sometimes fall through at the purchasing or tender stage. Why is it that when you think all the preparation has been done with clinical trials and evaluation forms etc, the tender goes to another company?
Our enjoyable interactive one-day workshop will give you and your organisation the knowledge and information needed to increase your market share and secure steady business growth by working with the new NHS Procurement purchasing plans . Our Procurement Workshop is presented by ‘CIPS' qualified specialists who have worked for NHS Procurement on the ‘inside ‘ and are ready to share the secrets of success with their suppliers.
Content includes:
How to win through the Tender Process ~ OJ EU explained ~ e-Auctions, a practical guide to how they work and why you need to know. Winning contracts both National and Regional ~ NHS ‘SID' and e-sourcing ~ Logistics ~ e-Commerce and much more… Our Procurement Workshop incorporates the approved guidelines laid down by PASA.
This one day workshop is suitable for all members of the team, field or office based, all suppliers of medical devices and Pharmaceuticals. For example - Medical Sales Executives ~ Regional and National Sales Managers ~ Commercial Directors Sales Directors ~ Training Managers and in-house administration personnel. The NHS Procurement Workshop is held regularly throughout the UK and can be company specific or open courses. Please contact us for venues, costs and the next available date in your area.
Contact 02Medical
for more information quote ref 0202
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Basic
Selling Skills
Learn the basics of selling. This enjoyable programme will
give all medical sales people a solid grounding in core sales
skills. How to prepare for a sales call, the presentation,
how to overcome difficult customers and how to secure the
business. This programme utilises proven techniques and is
suitable for either new medical sales people or a refresher
for more experienced members of the team.
Contact 02Medical
for more information quote ref 0203
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Advanced
Selling Skills
A more in depth programme. How to overcome even the most difficult
customer objections. You can make a difference by improving
your skills and practicing them. The aim of this programme
is to develop the necessary and advanced skills that will
help encourage professional and productive customer relationships.
Suitable for medical sales executives with a minimum of six
months sales experience.
Contact 02Medical
for more information quote ref 0204
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Planning
and Organisation / Account Development
Planning and being organised is fundamental to the sales process.
A sales call must be well planned, professional and profitable.
Anyone can visit five hospital customers but it is how beneficial
the visits are. Not planning effectively can mean rushing
between appointments, sometimes missing them all together,
or not doing what you say you will do. This can lead to confusion
and a dissatisfied customer.
By planning and developing effectively each sales visit, you
will get the best outcome and growth from your accounts along
with a satisfied and loyal customer. This programme covers
the use of a wider range of professional skills that are required
to build relationships and achieve repeat business. Suitable
for all medical sales personnel.
Contact 02Medical
for more information quote ref 0205
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| Business Planning
/ Budgets A structured and
logical approach to planning your accounts and preparing budgets
within the medical market. We look at building a plan---why
they are important---what particular aspects contribute to
a good plan---how to be flexible in your approach and measure
your success.
Suitable for all medical sales personnel and managers.
Contact
02Medical for more information quote ref 0206
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| Assertiveness
Assertiveness can be confused
with aggression, communicating in an aggressive manner can
often mean you are less likely to get your views accepted.
Using assertive behaviour effectively allows you to air your
ideas and opinions and come to a beneficial and mutual understanding
with others. Being assertive will increase confidence in meetings
allowing opinions and concerns to come out in to the open,
which in turn will lead to good decision-making and a positive
environment. Suitable for all medical sales personnel, new
or experienced.
Contact
02Medical for more information quote ref 0207
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| Eliminate Conflict through Communication This workshop will demonstrate what is required to manage conflict in the work place. It may be difficulties with a team member or miss-understandings between colleagues, whatever the issue we look at how to manage aggression, look at the common causes and how to turn difficulties in to positives through effective communication. Suitable for all personnel.
Contact
02Medical for more information quote ref 0208
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| Presentation
and Interpersonal Skills / Body language Each
day throughout our lives we present ourselves to the outside
world. It is how people view us and what first impression
we give that really counts. It may be a job interview or a
stand up presentation to a large group of Doctors, how we
plan and present the information can be the difference between
winning and losing. In this programme we look at presentation
skills in the work place, how to communicate effectively,
combined with an insight in to body language.
A very interesting and fun course for new medical sales personnel
and a refresher for more senior members of the team.
Contact
02Medical for more information quote ref 0209
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| Appraisals
We demonstrate the techniques
required to conduct an effective appraisal interview. This
programme takes you through the whole process. It will demonstrate
how the appraisal interview can and should be an integral
part of your management skills and how it can enhance productivity.
You will leave the course knowing how to set-up and manage
individual development programmes for each of your team members
in line with your own company strategy. This highly effective
and enjoyable programme is suitable for all medical sales
managers – new and experienced.
Contact
02Medical for more information quote ref 0210
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| Performance
Coaching Learning how
to be a good coach takes time and patience. The benefits are
high as coaching will help the manager identify skills that
are required in the team. With this additional expertise,
productivity will increase and statistics show a more stable
and professional team will emerge. This programme shows why
coaching can be effective---How to coach individuals within
a team, measuring standards and motivating your team to develop
the business together.
Contact
02Medical for more information quote ref 0211
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| Leadership
and Motivation {can be integrated with performance coaching}
Improving the performance
of your team through motivation. This programme will give
managers help with leadership skills and enable a team to
work more effectively. When given realistic targets and achievable
goals the benefits to you and the company can be rewarding
and exciting.
Contact
02Medical for more information quote ref 0212
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| Effective Negotiation
Negotiation is a big part of achieving the sale and more and more companies require their employees to negotiate at a higher level to achieve the business. The aim of the workshop is to assess your own negotiating style and prepare you to negotiate. To help you understand the key stages of a successful negotiation and what to avoid. This workshop looks at what is negotiation? What to prepare, how to behave when things go wrong, how to follow through to a successful action plan and how to improve your ability as a negotiator. The workshop also looks at your customer, their negotiating style and how to build a mutually beneficial relationship.
Contact
02Medical for more information quote ref 0213
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Interviewing
Techniques
Staff recruitment is a lengthy and costly business therefore
it is very important to get it right and make the right decision.
The format of this programme takes you through the whole process
of the interview, how to prepare and structure the interview
to get the best from the time allocated. Choosing the right
person that will do well in your organisation and contribute
to your objectives can be difficult, so this is a necessary
course for all those people who are involved with the interview
process.
Contact
02Medical for more information quote ref 0214
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Product Management Skills
The product manager plays a major role in helping salespeople accomplish the objectives of the company (not to mention the objectives of the sales-people) the nature of the relationship varies according to the culture of the organization and the positioning of product management. This workshop looks at the coordinative product manager, committed to sales support and providing market intelligence and product knowledge. We look at managing competitors, P and L, Strategy, product launches and communication skills. This workshop can be adjusted to suit the new product manager or for the more experienced.
Contact
02Medical for more information quote ref 0215
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Regional / National Sales Management
This workshop emphasises the need to achieve sales targets through leading your sales team. We look at field training and mentoring, the administration involved, recruitment and appraisals. Managing sales teams is a challenge and it takes a good focused and fair manager to achieve results. Everybody is different so managing different personalities and skills sets requires great skill and judgement that includes communication, discipline, setting standards and achieving results. All areas of sales management are covered on this course.
Contact
02Medical for more information quote ref 0215
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| Stress
and Dealing with Change
Research has shown that a high percentage of
productivity is lost through stress in the workplace. Stress
can often be due to bad management, poor planning and the
inability to delegate. Whatever the cause of stress it is
very important that it is recognised and dealt with in a professional
and effective way, this in turn will improve sickness levels
and productivity. We will show you the consequences of stress
on individuals and how to overcome it. In this section we
will also look at change in the workplace, how it can affect
staff moral and how people deal with a changing environment.
We demonstrate the ways to produce a positive outcome. Suitable
for everyone field or office based.
Contact
02Medical for more information quote ref 0216
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| Sales
Meetings Why have a meeting?
This question should always be asked. People have meetings
to discuss meetings, to have a meeting without a purpose or
plan is a waste of quality time.
A planned and purposeful meeting will be constructive and
energising, the participants will leave knowing their objectives
and feel motivated. We will take you through the process and
create an action plan to follow. For all sales personnel involved
with exhibitions.
Contact
02Medical for more information quote ref 0217
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| Field
and Product Training Our training
courses require practice and where applicable, follow-up in
the field. At 02 Medical Ltd we can keep the programmes alive
and up-to-date by showing what we teach in the field environment.
This helps to keep up an ongoing assessment and measures the
benefits of our programmes to your company.
We can also arrange product and sales training
to your sales staff on your own products, it may be to launch
a new product or strategy, or simply to refresh and motivate
individuals on an existing product line.
Training customers on the products your
company supplies can be time consuming. We also offer a training
service to medical staff, where applicable, on how to use
your product in the hospital or community environment, please
contact us for more details.
Contact
02Medical for more information quote ref 0218
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Exhibitions
The essential guide to holding an exhibition, large or small.
Exhibitions can be expensive, to maximise your opportunities
and make the exhibition productive the personnel need to know
how to present your company as professionally and organised
as possible to get the maximum benefit. Suitable for all medical
sales personnel.
Contact
02Medical for more information quote ref 0215
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